Effective Date: [25 July 2027]
Trek To K2 Base Camp (“we,” “us,” “our”) is committed to protecting the privacy of our clients, trekkers, and website visitors. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you book a tour, trek, or expedition with us, or contact us through our website, we may collect:
- Full name, date of birth, and nationality
- Passport and visa details
- Contact information (email, phone number, address)
- Emergency contact details
- Medical and fitness information relevant to high-altitude trekking (see Section 5 of our Terms & Conditions)
- Payment and billing information
- Travel insurance details
2. How We Use Your Information
We use your personal data to:
- Process bookings, deposits, and final payments
- Apply for required trekking permits and NOC (No Objection Certificates) with Pakistani authorities
- Arrange transport, accommodation, guides, and porters
- Communicate trip updates, itinerary changes, or emergency information
- Coordinate emergency evacuation or medical assistance if required
- Comply with legal and regulatory obligations in Pakistan
- Improve our services and, where permitted, for marketing purposes
3. Sharing of Information
As disclosed in Section 11 of our Terms & Conditions, we may share your personal data with:
- Government authorities (e.g., Ministry of Tourism, Gilgit-Baltistan authorities, Deputy Commissioner’s office) for permits and security clearance
- Local operational suppliers — hotels, transport companies, porters, and liaison officers
- Insurance providers, in the event of a claim or emergency
- Emergency evacuation and rescue services
We do not sell your personal data to third parties for their own marketing purposes.
4. Photographs & Marketing
As stated in Section 10 of our Terms & Conditions, we may use photographs or videos taken during the trek for marketing purposes (website, brochures, social media). If you do not wish to be included, please inform us in writing before or during your trip.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined above, and as required by Pakistani law (including immigration, tax, and permit record-keeping requirements).
6. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You may request to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data, subject to our legal and operational retention obligations
Requests can be made by writing to us at [Insert Email Address].
8. Third-Party Websites
Our website may contain links to third-party websites (e.g., insurance providers, payment gateways). We are not responsible for the privacy practices of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact Us
For questions about this Privacy Policy, contact:
Trek To K2 Base Camp Email: info@trektok2basecamp.com
This Privacy Policy should be read together with our Terms & Conditions, Cancellation Policy, and Refund Policy.